We guarantee your satisfaction. All of our products come with a no fuss guarantee.
If for any reason you are not satisfied with your purchase, please return it within 14 days, unused and repackaged, (ie in saleable condition) for an exchange or refund. We will exchange any faulty goods at our own expense. This guarantee does not affect your statutory rights.
All our firepits are made by ourselves at our own workshop therefore delivery can be up to 5 working days. If your order is urgent please email us to discuss a date. If there are problems over the delivery of any of the goods on your order we will contact you immediately.